All orders placed on our website are sent from Brighton, Victoria, Australia, 3186. We offer Free Shipping for all Australian orders over AUD$100.
All orders placed before 1pm AEST time are processed within 48 hours. Once your order is dispatched you will receive shipping confirmation and tracking details via email.
We also offer local 'Pick Up' at checkout. This saves the Shipping Fee & means you can get your items in your own time.
Please be mindful of the current COVID-19 Stage 4 Restrictions in Metropolitan Melbourne (from 5 August to 13 September, 2020) that you can travel up to 5km from your home to collect necessary goods & services, once per day.
With local 'Pick-Up' we leave your items safely at our front door with your name & address prior to your collection. This ensures we all stay safe during COVID-19 stage 4 Restrictions in Melbourne.
If you have any questions or if we can help with anything at all email email@example.com or call/WhatsApp Melbourne +61 457 103 569.
Shipping Within Australia
- FREE Tracked Shipping for all orders over AUD$100.
- Fully TRACKABLE service using Australia Post
- 2-4 Business Days delivery (depending on metro/regional)
- Allow 48-hours to turnaround your order
- Track your item HERE
- If you have any concerns about your delivery point, we suggest you add a 'Signature on Delivery' AUD$2.95 to your cart (available at the end of each Collection)
- 0.0 kg – 0.49 kg AUD$9.20
- 0.5 kg – 0.99 kg AUD$12.45
- 1.0 kg – 2.99 kg AUD$15.70
- 3.0 kg – 4.99 kg AUD$18.95
If you are located outside of Australia, shipping rates vary depending on where you live, but average AUD$40 for a small package. Rates are weight-based & will calculate for you at Checkout.
Over August 2020 we are updating all our shipping rates after partnering with DHL. This means we can get packages securely to you at the best possible price, as quickly as possible during the COVID-19 global pandemic.
- Fully TRACKABLE service using DHL
- FREE Tracked Shipping for all New Zealand orders over AUD$200
- FREE Tracked Shipping for all US/Can, China, UK/Ireland, Rest of Asia (Japan, Singapore, Hong Kong, South Korea), Major Europe (France, Germany, Greece, Italy, Netherlands, Norway, Spain, Sweden, Switzerland) orders over AUD$300
- Allow 48-hours to turnaround your order
- 6+ Business Days delivery (may vary due to flight restrictions due to COVID-19)
- All international orders require a phone number for delivery and cannot be delivered to a PO Box or Hotel.
All orders placed before 1pm AEST time are processed within 48-hours. Once dispatched you will receive shipping confirmation and tracking details.
We can quote you ahead on any international shipping rates, simply email firstname.lastname@example.org
Customs/Import Duties & Taxes
Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country.
Brighton Beach Boho is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.
For further information, we recommend contacting your local customs office.
Changes To Your Order
Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order. In particular, we recommend double-checking your email address and delivery address. Please note: we reserve the right to cancel any order at any time. Please see our Terms of Service.
All clothing & fabric items are sealed in an air-tight plastic bag. Care instructions are either attached to the garment or noted in the product description on our website.
Jewellery & other fragile items are attached to recycled cardboard display packaging, sealed in air-tight plastic & wrapped in bubble wrap.
You can purchase additional packaging such as a 'Clear Window Scrunchie Box' or a 'Pearl Box' within the relevant Collection you are shopping.
Gift-wrapping & a written Gift-Card can be arranged, please email us email@example.com
Processing & Delivery Times
All orders placed before 1pm AEST time are dispatched within 48-hours. Please note: during busy periods such as our attendance at Markets & Festivals, pre-Christmas, or within 5 days of a new Collection launch or Sale, there may be some delays.
Once your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, please email us at firstname.lastname@example.org
Deliveries are sent during normal business hours Monday to Friday. Purchases made on weekends and public holidays will be processed the next business day.
Due to carrier limitations & business scale we currently ONLY ship to the following countries/regions:
- Zone 1 - Australia & New Zealand
- Zone 2 - China
- Zone 3 - Rest of Asia (includes Japan, Singapore, Hong Kong, South Korea)
- Zone 4 - United States & Canada
- Zone 6 - United Kingdom & Ireland
- Zone 7 - Major Europe (includes France, Germany, Greece, Italy, Netherlands, Norway, Spain, Sweden, Switzerland)
For countries/regions NOT included click HERE.
Please note: we are unable to ship to hotels, so please use a private address only.
* Signature on delivery is only available to certain countries.