Your cart
Close Alternative Icon
100% Cotton Kimonos 40% Off. Floral Wrap Dresses 20% OFF. Free Home Delivery Bayside Melbourne.

Shipping

All orders placed on our website are sent from Melbourne, Australia. We offer Free Shipping for all Australian & New Zealand orders over AUD$150 (up to 500g).

All orders placed before 1pm AEST time are processed within 48 hours. Once your order is dispatched you will receive shipping confirmation and tracking details.

If you have any questions or if we can help with anything at all email brightonbeachbandsoz@gmail.com or call/WhatsApp Melbourne +61 457 103 569.

Shipping Within Australia 

  • FREE Tracked Shipping for all orders over AUD$150 (up to 500g)
  • Fully TRACKABLE service using Australia Post 
  • 2-4 Business Days delivery (depending on metro/regional)
  • Allow 48-hours to turnaround your order
  • Track your item HERE
  • If you have any concerns about your delivery point, we suggest you add a 'Signature on Delivery' AUD$2.95 to your cart (available at the end of each Collection)
We use weight-based Shipping Fees within Australia as follows:
  • 0.0 kg – 0.49 kg AUD$9.20
  • 0.5 kg – 0.99 kg AUD$12.45
  • 1.0 kg – 2.99 kg AUD$15.70
  • 3.0 kg – 4.99 kg AUD$18.95

Shipping Internationally

If you are located outside of Australia, shipping rates vary depending on where you live. Rates are weight-based & will calculate for you at Checkout. We use Australia Post's International Standard Service.

Notice at 30 April 2020 - impact of COVID-19 global restrictions

Australia Post is currently experiencing international delivery delays in all destinations due to limited airline capacity & government restrictions as a result of COVID-19. Australia Post is working with partner airlines & other postal operators to move items as quickly as possible & clear backlog.

Please note: Australia Post has suspended its “Economy Air” international delivery service for parcels to all countries effective 3 April and until further notice.

What this means for BBboho International Customers?

Shipping fees may be higher than what is quoted in your checkout. If there is a significant difference during this time, we may have to pass this on to you before your package is shipped. We will contact you to let you know if you need to pay an additional COVID-19 International Shipping Fee.

For current details on where & how Australia Post is sending International Packages visit https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates

Normally, with no COVID-19 restrictions, the following applies:

  • Fully TRACKABLE service using Australia Post International
  • FREE Tracked Shipping for all New Zealand orders over AUD$150 (up to 500g)
  • Allow 48-hours to turnaround your order
  • 6+ Business Days delivery
  • Track your item HERE
  • If you have any concerns about your delivery point, we suggest you add a 'Signature on Delivery' AUD$5.50 to your cart*
  • All international orders require a phone number for delivery and cannot be delivered to a PO Box or Hotel.

All orders placed before 1pm AEST time are processed within 48-hours. Once dispatched you will receive shipping confirmation and tracking details.

Customs/Import Duties & Taxes 

Shipping internationally does mean that you may be required to pay customs and import taxes. All international customers are responsible for the customs rates within their own country.

Brighton Beach Boho is legally required to declare the full dollar value paid on international shipments and must include an invoice for customs should they require it.

For further information, we recommend contacting your local customs office.

Changes To Your Order

Unfortunately, we are unable to make any changes or cancel your order once it has been placed. Please ensure all details on your order are correct before submitting your order. In particular, we recommend double-checking your email address and delivery address. Please note: we reserve the right to cancel any order at any time. Please see our Terms of Service.

Packaging

All clothing & fabric items are sealed in an air-tight plastic bag. Care instructions are either attached to the garment or noted in the product description on our website.

Jewellery & other fragile items are attached to recycled cardboard display packaging, sealed in air-tight plastic & wrapped in bubble wrap. 

You can purchase additional packaging such as a 'Clear Window Scrunchie Box' or a 'Pearl Box' within the relevant Collection you are shopping.

Gift-wrapping & a written Gift-Card can be arranged, please email us brightonbeachbandsoz@gmail.com

Processing & Delivery Times

All orders placed before 1pm AEST time are dispatched within 48-hours. Please note: during busy periods such as our attendance at Markets & Festivals, pre-Christmas, or within 5 days of a new Collection launch or Sale, there may be some delays.

Once your order has been placed, a confirmation email will be sent to your nominated email address. If you do not receive a confirmation email, please email us at brightonbeachbandsoz@gmail.com

Deliveries are sent during normal business hours Monday to Friday. Purchases made on weekends and public holidays will be processed the next business day.

Shipping Limitations

Due to carrier limitations & business scale we currently ONLY ship to the following countries/regions:

  • Zone 1 - Australia & New Zealand
  • Zone 2 - China
  • Zone 3 - Rest of Asia (includes Japan, Singapore, Hong Kong, South Korea)
  • Zone 4 - United States & Canada 
  • Zone 6 - United Kingdom & Ireland
  • Zone 7 - Major Europe (includes France, Germany, Greece, Italy, Netherlands, Norway, Spain, Sweden, Switzerland)

For countries/regions NOT included click HERE.

Please note: we are unable to ship to hotels, so please use a private address only.

* Signature on delivery is only available to certain countries.